Professional Journey

For current job status, visit my LinkedIn.

• Cloud & Infrastructure:AWS, Cloudflare Workers & Pages, Microsoft Entra ID (Azure), OCI, Serverless architecture
• Infrastructure as Code: Terraform, CloudFormation, Ansible
• Containers & Networking: Docker, ECS, EKS, VPCs, Transit Gateways, API Gateway, DNS, Nginx, TLS/SSL
• CI/CD & DevOps: GitHub, GitHub Actions, Bitbucket, CodeBuild, CodePipeline, Jenkins
• Automation & Engineering: Python, Bash, PowerShell, AWS CLI, Atlas CLI, REST APIs
• Observability & Operations: Sumo Logic, CloudWatch, Prometheus, Incident Response, Monitoring & Alerting
• Identity & Security: Okta, IAM, SSO, Active Directory, Group Policy, KMS, Secrets Manager, Zero Trust
• Databases & Data Integration: MongoDB, PostgreSQL, MySQL, SQL Server, S3, ETL/ELT, CDC
• AI-Assisted Engineering: GitHub Copilot, Amazon Q, OpenAI, Llama 3, n8n
• Technical Collaboration: Slack, Jira, Google Workspace, Technical Documentation, Customer Support
• Web Development: HTML, JavaScript

Senior Cloud and Operations Engineer with 14+ years of technical experience spanning cloud infrastructure, automation, data integration, and customer-facing technical operations. Over 5+ years of hands-on DevOps experience managing AWS infrastructure, Terraform, CI/CD, observability, production databases, and automated client lifecycle workflows. Experienced in using Python, Bash, APIs, and infrastructure as code to eliminate recurring manual processes, improve reliability, and reduce operational dependencies.

Strong background in identity and access management, security practices, incident response, and cross-functional technical collaboration. Daily user of AI-assisted engineering tools including GitHub Copilot and Amazon Q for development, troubleshooting, documentation, log analysis, and infrastructure work.

My career started with hardware and technical support. After working as a Consultation Agent at Geek Squad, I joined Centage as a Technical Support Specialist, supporting clients while working with the company's hardware and applications.

At Centage, I moved into data integration after working with the principal developer of the in-house ELT tool. I helped establish an Integration Team focused on connecting on-premises databases and other sources to Centage while ensuring the data structure and financials met business requirements.

We adopted Oracle Data Integrator to expand the team's capabilities without requiring C# or .NET developers. I built GL-specific templates and setup scripting, creating a standard approach for database, file, and API sources. The work also included standardized integrations, optimized loads, a CLI tool for initiating jobs, and documentation for the team's use of ODI.

• Implemented standardized integrations for both the legacy and SaaS products
• Optimized integrations by configuring delta loads or rolling windows to reduce overhead
• Decreased the manhours required to implement Oracle Data Integrator from 40-80 hours down to 8-24 depending on the source
• Wrote a simple CLI tool to enable non-ODI users the ability to initiate integration jobs
• Built a library of content surrounding the company's use of ODI and the sources we integrated with

I later moved into DevOps, applying the same focus on automation and underlying technologies at a broader scale. The role expanded my work into Python, Terraform, Ansible, Kubernetes, AWS infrastructure, identity administration, and production operations. I also introduced the Atlas CLI in Jenkins jobs to automate cluster operations and reduce Atlas spend.

My DevOps work included designing and implementing an Nginx-based reverse proxy for secure SSAS access. The project coordinated changes across networking, infrastructure, database services, configuration management, and deployment automation, enabling additional reporting capacity and client load balancing with minimal disruption.

• Created observability scripting to perform checks on data integration processes (error reporting, success rates, system process, db checks...)
• Led the Release Management and sprint end events until the Engineering team was expanded
• Tested and implemented new release procedure that allowed for unscheduled releases to occur by gracefully handling the backend processes before interruption.
• Trained the Engineering team on streamlined release processes (DevOps is culture not just a position!!)
• Reduced cost of non-prod environments by 35% by transitioning to containerized database / backend services
• Implemented least-privilege access controls using AWS identity and permission-management capabilities.
• Evaluated and implemented AWS WorkSpaces solutions to support legacy application access.
• Rolled out AWS Cloudfront for hosting client facing downloads / installers
• Created Sumo Logic dashboards and monitoring workflows to provide centralized visibility into application and infrastructure health.
• Modernized infrastructure by migrating workloads to containerized, highly available architectures with shared storage and multi-AZ resilience
• Initiated lights on/off strategy to reduce AWS spend
• Performed multiple Terraform application and provider upgrades
• Wrote runbooks and documentation for Centage's products and all facets of the technology stack
• Monitored SQL Server performance, created indexes as needed or recommended changes to Development team
• Migration from Windows to MSSQL on Linux for ingress and reporting database instances
• Implementation of distributed SSAS infrastructure for reporting, tested and documented procedure to allow us to migrate customers between environments depending on usage

For current job status, visit my LinkedIn.